24/7 Tenant Support—Without the 24/7 Staffing Costs
Tenants call at all hours. Maintenance emergencies don't wait until Monday. Our AI receptionist handles tenant inquiries 24/7, triages maintenance requests, and saves you $33K annually compared to a full-time receptionist.
No credit card required. Setup in under 5 minutes.
annual savings vs a full-time receptionist
of tenant calls are routine inquiries AI can handle
tenant support without overtime or night shift staffing
Built for Property Management
Why Property Management Choose AI Receptionist
Purpose-built features that address the unique challenges of property management.
24/7 Tenant Support
Tenants get answers to routine questions anytime—lease terms, rent due dates, community rules, amenity hours. No more frustrated tenants waiting for callbacks.
Maintenance Request Triage
AI collects all details: unit number, issue description, urgency level. Emergencies are routed to on-call staff immediately. Routine requests create tickets automatically.
Emergency Escalation
Water leaks, gas smells, lockouts—AI recognizes true emergencies and immediately connects tenants with your on-call team or emergency services.
Leasing Inquiries
Prospective tenants call about availability. AI answers questions about units, pricing, amenities, and schedules tours—capturing leads 24/7.
Rent & Payment Questions
AI handles common billing questions: balance inquiries, payment methods, late fee policies. Integrates with AppFolio, Buildium, Yardi, and more.
Scale Without Hiring
Whether you manage 50 units or 5,000, AI handles the call volume. Scale your portfolio without scaling your admin staff.
Common Use Cases
How Property Management Use AI Receptionist
Maintenance Requests
Tenant reports a broken AC. AI collects unit info, issue details, and availability for service. Creates a ticket in your system automatically.
Rent Payment Questions
AI answers questions about balance, due dates, accepted payment methods, and late fee policies without staff involvement.
Emergency After-Hours Calls
Pipe burst at 2 AM? AI assesses the situation, contacts emergency maintenance, and keeps the tenant informed.
Leasing Inquiries
Prospective tenant asks about a vacant unit. AI provides details, answers questions, and schedules a tour.
Move-In/Move-Out Coordination
AI schedules move-in times, provides access instructions, and coordinates key handoffs without property manager involvement.
Community Rules & Amenities
Questions about pool hours, guest policies, or parking rules? AI provides instant answers from your community guidelines.
"We manage 1,200 units across 15 properties. Before AI Receptionist, we had 3 full-time staff just answering phones. Now we have one person handling escalations, and tenant satisfaction has actually improved."
Marcus Thompson
Operations Director, Horizon Property Group
Annual Savings
Calls Automated
Emergency Response
Tenant Satisfaction
FAQ
Common Questions
Which property management software do you integrate with?
We integrate with AppFolio, Buildium, Yardi, RentManager, Propertyware, and most major property management platforms. Maintenance tickets, tenant records, and lease data sync automatically.
How does the AI handle true maintenance emergencies?
AI asks qualifying questions to assess urgency. True emergencies (water leaks, gas smells, no heat in winter) trigger immediate escalation to your on-call team or designated emergency contacts.
Can tenants still speak to a human if they need to?
Absolutely. Tenants can request to speak with a staff member at any time, or the AI will automatically transfer when a situation requires human judgment.
How do you handle multiple properties with different rules?
Each property can have its own configuration: different community rules, amenity hours, emergency contacts, and escalation procedures. AI knows which property the tenant is calling about.
What about prospect calls for vacant units?
AI handles leasing inquiries 24/7. It provides unit details, answers questions about amenities and pricing, and schedules property tours at times that work for your leasing team.
Ready to Transform Your Tenant Communication?
Join 200+ property management companies using AI Receptionist to provide 24/7 tenant support.
No credit card required. Set up in under 5 minutes.