HIPAA-Compliant AI That Handles Patient Scheduling—While Your Team Focuses on Care
Your front desk is overwhelmed. Patients are on hold. Staff is burned out. Our HIPAA-compliant AI receptionist reduces call volume by 80%, automates scheduling, and ensures every patient gets immediate attention.
No credit card required. Setup in under 5 minutes.
reduction in front desk call volume possible with AI automation
improvement in administrative efficiency reported by medical practices
average annual cost of a full-time medical receptionist
Built for Healthcare Clinics
Why Healthcare Clinics Choose AI Receptionist
Purpose-built features that address the unique challenges of healthcare clinics.
HIPAA Compliant by Design
End-to-end encryption, BAA included, SOC 2 Type II certified. Your patient data is protected with enterprise-grade security measures.
Smart Patient Scheduling
AI books appointments based on provider availability, appointment types, and patient preferences. Reduces scheduling conflicts and double-bookings.
80% Call Volume Reduction
AI handles routine calls—scheduling, prescription refills, appointment confirmations—freeing your staff to focus on in-person patient care.
EHR/EMR Integration
Seamlessly connects with Epic, Cerner, Athenahealth, DrChrono, and other major EHR systems. Patient info syncs automatically.
24/7 Patient Access
Patients can schedule appointments, request prescription refills, and get answers to common questions anytime—day or night.
Improved Patient Experience
No more hold music. No more phone tag. Patients get immediate answers and assistance, improving satisfaction scores.
Common Use Cases
How Healthcare Clinics Use AI Receptionist
Appointment Scheduling
Patients book, reschedule, or cancel appointments without staff involvement. AI checks provider availability in real-time.
Prescription Refill Requests
AI collects refill requests with all necessary details and routes them to the appropriate provider for approval.
Insurance & Billing Questions
Answer common insurance questions, explain copays, and direct complex billing inquiries to the right department.
New Patient Intake
Collect demographic info, insurance details, and medical history basics before the patient's first visit.
Appointment Reminders
Automated reminder calls reduce no-shows by 25-30%. Patients can confirm or reschedule instantly.
After-Hours Triage
Screen after-hours calls to determine urgency. Route emergencies appropriately, schedule callbacks for non-urgent matters.
"Our front desk was drowning in calls. Patients were frustrated with hold times, and staff was burning out. Since implementing AI Receptionist, our call volume has dropped 78%, and patient satisfaction is at an all-time high."
Dr. James Mitchell
Medical Director, Family Health Partners
Fully Compliant
Call Reduction
Fewer No-Shows
Patient Satisfaction
FAQ
Common Questions
Is AI Receptionist really HIPAA compliant?
Yes. We are fully HIPAA compliant with end-to-end encryption, a signed Business Associate Agreement (BAA), and SOC 2 Type II certification. All patient data is encrypted at rest and in transit.
Which EHR/EMR systems do you integrate with?
We integrate with Epic, Cerner, Athenahealth, DrChrono, eClinicalWorks, NextGen, Allscripts, and many others. Our API also supports custom integrations for proprietary systems.
Can the AI handle urgent medical situations appropriately?
The AI is trained to recognize urgent situations and follows customizable protocols. True emergencies are immediately escalated to on-call staff or directed to 911. The AI never provides medical advice.
What about patients who prefer to talk to a human?
Patients can always request to speak with a staff member. The AI seamlessly transfers calls when needed. Most patients, however, prefer the immediate assistance the AI provides.
How long does implementation take?
Most healthcare practices are fully operational within 1-2 weeks. We handle EHR integration, staff training, and custom configuration. Our healthcare implementation team guides you through every step.
Ready to Transform Your Patient Communication?
Join 150+ healthcare practices using AI Receptionist to improve efficiency and patient satisfaction.
No credit card required. Set up in under 5 minutes.